Frequently Asked Questions

What types of games will I be getting?
All games that are featured are loved by members of the UnboxBoardom team -- from family games to strategy games to party games! Average value of games will be around $35. 

Do I get to keep the games?
Yes!  These games are yours to keep! 

When will I receive my first game?
You will receive your first game the month after the month you sign up (ex. if you sign up in August, you will receive your first game in September).  Games typically ship around the 15th of the month.

How are shipping fees calculated?
There is a flat $5 shipping fee per shipment to any location in the US.  If you choose a pre-pay option, all the shipping fees are pre-paid with your subscription.  

When do I receive my BONUS game (available in the 'Gaming Guru' or 'Casual Gamer' plans)?
You will receive your bonus game the same month you receive your first game.  You earned it, why should you have to wait?

Where do you ship?
We currently only ship to the contiguous United States.  However, we are working to expand shipping outside this area in the future!

What if I already own the game?
Our goal is for you to be fully satisfied with your UnboxBoardom experience. If you are dissatisfied with one of our games for any reason, please contact us at [email protected] within 7 days of the day you received the game, and provided that you ship back the game to us in unused condition, in its original packaging, we will either replace the game at our expense or, depending on the circumstances, provide you a full refund for that game.

Don't see your question?
Don't worry, email us at [email protected] and we'll be happy to help!